UniSender Antispam Policy

General

UniSender is a web based e-mail marketing service for delivering electronic messages. Using UniSender our customers may send e-mail messages to their subscribers, if they agreed to receive newsletters. Sending unwanted bulk e-mail is strictly prohibited.

What we consider SPAM

Any mass mailing to the recipients without double opt-in permission is treated as SPAM. When using UniSender, our customers must comply with the following rules:

• Message subject and content must not contain any false or inadequate information
• Message content must not contain any illegal or prohibited materials
• Messages cannot be sent to the recipients without their prior permission to receive newsletter

UniSender customers MUST agree NOT to send unsolicited bulk email.

What we do in case of SPAM

In case of Antispam Policy violation, we reserve the right to disable user account and freeze the funds on it until we investigate what could happen. We usually need no more than 24 hour to make a conclusion.

How do we prevent SPAM

We try to deliver all messages to all recipients with best efforts, so we have to perform the following actions to prevent sending SPAM from our service:

• We pre-moderate all newsletters (and guarantee fast approval within a few minutes for legal mailings);
• We terminate accounts of user who attempt to send unwanted mail to non-confirmed e-mail addresses;
• We prohibit sending mail to the recipients who have not exlicitly granted access to their mailboxes;
• We add a mandatory removal link into the each sent message; <-- li>We insert postal address of the UniSender customer into the each sent message;
• We constantly monitor public black lists, spam lists and take immediate actions to get delisted.

How to complain for SPAM from UniSender customers

If you have received SPAM sent from UniSender, please forward it to our security department (abuse@unisender.com). Please attach the original message and other information that may be useful for us to stop SPAM.

We do not deal with customers who send unsolicited bulk e-mail to non-confirmed addresses. We terminate such accounts immediately.